Prompt Engineering Professional
Design, test and maintain reliable prompts.
Paid, project-driven certification courses across IT, software, ERP and PYLON, accounting and bookkeeping, payroll, secretarial and office support, CRM, project management, data, AI and business.
85
Premium courses
16
Learning paths
Verifiable
Certificates
Design, test and maintain reliable prompts.
AI-enabled threats, deepfakes and secure AI usage.
Forecasting, anomaly detection and responsible use.
Design customer journeys and drive CRM adoption.
Lead digital maturity, automation and change programmes.
Elicit, document and validate business requirements.
Agent workflows, tools, memory and oversight.
AI-assisted analysis with human validation.
Content strategy and generative workflows at scale.
AI lead scoring, segmentation and sales analytics.
Trigger, AI, decision, action: production automations.
Assess, prioritise and roadmap AI opportunities.
From requirements gathering to go-live and support.
Bias, transparency, oversight and AI policy.
Turn data into dashboards, insight and decisions.
Map, measure and optimise business processes.
Plan, deliver and control projects end to end.
Discovery, roadmap and product analytics.
Design workflows, integrations and automation strategy.
Diagnose, analyse and improve organisational performance.
Structured consulting method, analysis and client delivery.
Run measurable, efficient and high quality operations.
Learn quality management: concepts, processes, KPIs, documentation, audits, corrective actions and continuous improvement.
Support executives at a senior level: gatekeeping, prioritisation, board packs, confidential files, projects and stakeholder management.
Improve processes systematically: analysis, waste, bottlenecks, root cause, improvement plans, KPIs and continuous improvement.
Keep Greek statutory books correctly: categories of books, e-invoicing, myDATA transmission, VAT returns and common compliance errors.
Run payroll accurately from contract to payslip: gross to net, contributions, leave, overtime, filings and payroll reporting.
Run a modern office desk with confidence: correspondence, scheduling, records, visitors, phone handling, minutes and office systems.
Manage the whole office function: workflows, suppliers, budgets, facilities, health and safety, records and administrative teams.
Run an online store: operations, inventory, orders, customers, promotions, marketing, customer service and analytics.
Run sales in a CRM: lead generation, qualification, opportunity management, pipeline, forecasting, follow-up, closing and retention.
Run the core ERP value streams: order to cash, procure to pay, record to report, inventory, customers, suppliers and reporting.
Query business data with SQL: SELECT, WHERE, GROUP BY, JOINs, aggregations, subqueries, analysis and reporting.
Keep a full set of books end to end: source documents, journals, ledgers, reconciliations, VAT records and period closing.
Run operations effectively: processes, productivity, quality, KPIs, resources, cost control and continuous improvement.
Use accounting for decisions: cost accounting, budgeting, cost centres, variance analysis, KPIs, management reports and forecasting.
Master procurement: supplier selection, RFQs, negotiation, purchase orders, contracts, supplier performance and cost management.
Learn HR essentials: recruitment, onboarding, employee records, performance, training, policies and HR reporting.
Run professional recruitment: strategy, job descriptions, sourcing, screening, interviews, candidate evaluation, offers and onboarding.
Understand e-commerce: models, products, pricing, payments, orders, customer experience, marketing and analytics.
Use AI in IT: troubleshooting, documentation, automation, monitoring, security, development assistance and operations.
Improve business processes: AS-IS and TO-BE mapping, bottlenecks, optimisation, KPIs and automation.
Turn data into decisions: collection, cleaning, analysis, KPIs, visualisation, reporting and decision making.
Understand the supply chain: procurement, suppliers, inventory, warehousing, logistics, forecasting and KPIs.
Sell to business buyers: lead generation, decision makers, discovery, proposals, negotiation, procurement, closing and account management.
Work the agile way: principles, Scrum, product backlog, sprints, ceremonies, Kanban and agile metrics.
Build reports in Power BI: data import, cleaning, models, relationships, measures, dashboards and visualisation.
Build robust server-side systems: architecture, APIs, databases, authentication, authorisation, security and deployment.
Manage projects in Jira: projects, issues, boards, workflows, backlogs, sprints, reports and dashboards.
Advanced PYLON administration: user management, security, database concepts, integrations, backup concepts, monitoring, optimisation.
Design and run AI automation: concepts, workflows, AI agents, data, APIs, process design, testing and monitoring.
Understand customer relationship management: leads, contacts, accounts, opportunities, activities, pipelines and customer history.
Run digital marketing: fundamentals, branding, content, SEO, social media, email, advertising, analytics and campaigns.
Advanced accounting: receivables, payables, reconciliation, closing, reporting, controls and audit preparation.
Lead digital transformation: strategy, technology, process automation, data, AI, change management, implementation and KPIs.
Apply AI in business: fundamentals, generative AI, use cases, automation, productivity, customer service, marketing, analytics and governance.
Master version control and collaboration: repositories, branches, commits, pull requests, merge conflicts and CI/CD fundamentals.
Lead technical teams and work: technical leadership, planning, resources, documentation, risk, communication, KPIs and reporting.
Master professional selling: prospecting, qualification, discovery, presentation, objections, negotiation, closing and follow-up.
Real help-desk skills: ticket management, hardware and Windows troubleshooting, user management and real-world support scenarios.
Master cloud concepts, IaaS/PaaS/SaaS, virtualisation, storage, networking, security, monitoring and cloud architecture.
Go deep on modern frontend: components, state, APIs, forms, authentication, performance and professional deployment.
Manage sales and purchases in PYLON: customers, suppliers, orders, invoices, credit notes, payments, stock and reports.
Plan and run an ERP implementation: requirements, gap analysis, configuration, data migration, testing, training, go-live and support.
Configure PYLON professionally: parameters, roles, permissions, workflows, document configuration, fields, reports, integrations and troubleshooting.
Work productively in accounting software: company setup, customers, suppliers, documents, transactions, reports, reconciliation and controls.
Learn the project lifecycle: scope, schedule, budget, resources, risk, communication, stakeholders and closure.
Deliver CRM projects: requirements, process mapping, selection, configuration, data migration, testing, training, adoption, go-live and support.
Run an IT function: strategy, operations, teams, infrastructure, security, budgets, vendors, KPIs, incidents and business alignment.
Master professional project management: planning, requirements, WBS, scheduling, budgeting, risk, stakeholders, teams, reporting and closure.
Deliver technical projects: requirements, architecture, development teams, infrastructure, dependencies, risk, releases and deployment.
Run IT operations professionally: service management, incidents, problems, changes, monitoring, availability, capacity, documentation and reporting.
Design, query and optimise databases: SQL, tables, relationships, joins, indexes, integrity, backup and performance.
Build your first real websites with HTML, CSS, JavaScript, responsive design, APIs, Git and deployment.
Administer a CRM: configuration, users, roles, permissions, fields, workflows, automation, dashboards and data management.
Understand threats, vulnerabilities, authentication, access control and incident response, and how to build a security culture.
Get productive in PYLON: environment, company setup, users, roles, permissions, navigation, data management and reporting.
Administer servers on Windows and Linux: users, permissions, file systems, services, monitoring, backup and security.
Master business analysis: requirements, stakeholders, interviews, workshops, process mapping, user stories, acceptance criteria and validation.
Run accounting in PYLON: setup, chart of accounts, customers, suppliers, documents, transactions, payments, reconciliation and financial reports.
The complete foundations of IT: hardware, software, operating systems, networking and troubleshooting — built around practical labs.
Gather requirements, map processes, configure ERP, manage roles and workflows, test, train and support go-live.
Design and troubleshoot networks: TCP/IP, IP addressing, subnetting, DNS, DHCP, routing, switching, VPN and network security.
Learn the language of business: assets, liabilities, equity, revenue, expenses, debits and credits, journal entries, ledgers and financial statements.
Understand ERP end-to-end: architecture, modules, finance, sales, purchasing, inventory, production, reporting and implementation.
Combine courses into a structured programme, from fundamentals to a job-ready profile.
From IT fundamentals to cybersecurity — build a complete IT career.
5 courses
Become a confident ERP professional, from fundamentals to configuration.
4 courses
Master PYLON from fundamentals to advanced administration.
5 courses
From accounting fundamentals to professional management accounting.
4 courses
Keep books and run payroll to a professional, compliant standard.
4 courses
From the front desk to executive support and office management.
3 courses
Master CRM from fundamentals to implementation.
4 courses
Deliver projects with confidence — fundamentals to agile and tools.
5 courses
Lead technical teams and IT operations.
5 courses
From business analysis to digital transformation.
4 courses
Lead transformation across process, data and systems.
3 courses
Structured consulting from analysis to delivery.
3 courses
Implement ERP and CRM systems end to end.
3 courses
Become a requirements and process professional.
3 courses
Deliver projects with classic and agile methods.
3 courses
From AI literacy to advising businesses on AI adoption.
5 courses