All case studies
Software DevelopmentLogistics
Custom logistics platform with real-time tracking
A bespoke dispatch and tracking platform replacing three off-the-shelf tools and hundreds of manual updates each day.
Pathway Freight Group (illustrative)
- +45%
- Dispatch throughput
- -58%
- Status calls to support
- +12 pts
- On-time delivery
- 100%
- Shipments tracked live
The Challenge
Dispatchers reconciled driver calls, carrier portals, and email updates by hand. Customers had no visibility of shipment status.
Our Approach
We designed and built a cloud-native platform with route optimization, driver mobile app, carrier APIs, and a customer tracking portal, rolled out region by region.
The Outcome
Automated dispatch operations and a self-service customer experience.
Technology used
- React
- Node.js
- PostgreSQL
- Cloud Infrastructure
- Mobile
Our dispatch team doubled volume without adding headcount.