Secretarial Support Professional (Γραμματειακή Υποστήριξη)
Run a modern office desk with confidence: correspondence, scheduling, records, visitors, phone handling, minutes and office systems.
Level & requirements
Develop specialised, job-ready professional expertise.
- Required experience
- Solid working experience in the field; ready for specialised, job-ready work.
- Prerequisites
- None — you can start today.
- Career roles this supports
- ProfessionalSupport Specialist
Recommended next step — Senior level
Executive Assistant Professional →Secretarial Support Professional (Γραμματειακή Υποστήριξη) is a professional, project-driven course designed for career-focused learners. Across 28 lessons in 7 modules you build hands-on skills, complete practical exercises, and finish a real project that is assessed against professional standards.
What you will learn
- Handle correspondence and communication professionally
- Manage calendars, meetings and travel
- Maintain accurate records and filing systems
- Support management with reliable office operations
Curriculum
The Professional Office
The role of office support · Professional conduct · Confidentiality · Priorities and workload
- Lessons are being published.
Communication
Business writing · Professional email · Telephone handling · Difficult conversations
- Lessons are being published.
Correspondence
Letters and memos · Templates and tone · Incoming and outgoing logs · Follow-up systems
- Lessons are being published.
Calendars and Meetings
Diary management · Scheduling across teams · Meeting preparation · Travel arrangements
- Lessons are being published.
Minutes and Documentation
Taking minutes · Action logs · Distribution · Document version control
- Lessons are being published.
Records and Filing
Physical and digital filing · Naming conventions · Retention and GDPR · Retrieval and archiving
- Lessons are being published.
Office Systems
Office software essentials · Shared drives and collaboration · Suppliers and office purchases · Continuous improvement of the desk
- Lessons are being published.
Requirements
- No prior experience required
- A computer with internet access
- Commitment to the practical project