Process Improvement
Improve processes systematically: analysis, waste, bottlenecks, root cause, improvement plans, KPIs and continuous improvement.
Level & requirements
Develop specialised, job-ready professional expertise.
- Required experience
- Solid working experience in the field; ready for specialised, job-ready work.
- Prerequisites
- None — you can start today.
- Career roles this supports
- Quality Management ProfessionalProfessional
Process Improvement is a professional, project-driven course designed for career-focused learners. Across 28 lessons in 7 modules you build hands-on skills, complete practical exercises, and finish a real project that is assessed against professional standards.
What you will learn
- Analyse processes for waste
- Find and remove bottlenecks
- Apply root cause analysis
- Plan and sustain improvements
Curriculum
Process Analysis
Analysing a process · Data collection · Value and waste · Process mapping
- Lessons are being published.
Waste
The eight wastes · Recognising waste · Quantifying · Removing waste
- Lessons are being published.
Bottlenecks
Finding bottlenecks · Capacity analysis · Eliminating constraints · Flow
- Lessons are being published.
Root Cause Analysis
Why root cause · 5 Whys and fishbone · Data and evidence · Root cause verification
- Lessons are being published.
Improvement Plans
Designing solutions · Action planning · Implementation · Risks
- Lessons are being published.
KPIs
Baseline and target · Measuring improvement · Reporting · Sustaining
- Lessons are being published.
Continuous Improvement
The improvement cycle · Standardisation · Culture · Review
- Lessons are being published.
Requirements
- No prior experience required
- A computer with internet access
- Commitment to the practical project