Operations Management
Run operations effectively: processes, productivity, quality, KPIs, resources, cost control and continuous improvement.
Level & requirements
Develop specialised, job-ready professional expertise.
- Required experience
- Solid working experience in the field; ready for specialised, job-ready work.
- Prerequisites
- None — you can start today.
- Career roles this supports
- Operations & Supply Chain ProfessionalProfessional
Operations Management is a professional, project-driven course designed for career-focused learners. Across 32 lessons in 8 modules you build hands-on skills, complete practical exercises, and finish a real project that is assessed against professional standards.
What you will learn
- Design and run operations processes
- Improve productivity and quality
- Manage resources and costs
- Drive continuous improvement
Curriculum
Operations Fundamentals
What operations is · Operations vs strategy · Process view · Operations goals
- Lessons are being published.
Processes
Designing processes · Process flow · Capacity · Process control
- Lessons are being published.
Productivity
Measuring productivity · Efficiency and effectiveness · Improving productivity · Tools
- Lessons are being published.
Quality
Defining quality · Quality management · Quality metrics · Improving quality
- Lessons are being published.
KPIs
Operations KPIs · Leading and lagging · Targets · Reporting
- Lessons are being published.
Resources
Resource planning · Capacity planning · Scheduling · Resource efficiency
- Lessons are being published.
Cost Control
Understanding costs · Cost reduction · Waste · Cost management
- Lessons are being published.
Continuous Improvement
Improvement methods · Kaizen · Problem solving · Sustaining gains
- Lessons are being published.
Requirements
- No prior experience required
- A computer with internet access
- Commitment to the practical project