IT Fundamentals Professional
The complete foundations of IT: hardware, software, operating systems, networking and troubleshooting — built around practical labs.
Level & requirements
Build practical skills and prepare for your first professional role.
- Required experience
- Basic knowledge of the subject; little or no professional experience.
- Prerequisites
- None — you can start today.
- Career roles this supports
- TraineeIT Specialist
Recommended next step — Intermediate level
System Administration →IT Fundamentals Professional is a professional, project-driven course designed for career-focused learners. Across 42 lessons in 10 modules you build hands-on skills, complete practical exercises, and finish a real project that is assessed against professional standards.
What you will learn
- Assemble and describe computer hardware
- Work confidently with operating systems and filesystems
- Troubleshoot common hardware and software faults
- Understand IT security basics and infrastructure
Curriculum
Computer Architecture
How computers work · CPU, memory and storage · Motherboards and buses · Input and output devices · Lab: build a PC spec
- Lessons are being published.
Operating Systems
What an OS does · Windows essentials · Linux essentials · Files and permissions · Lab: install and configure an OS
- Lessons are being published.
Hardware
CPUs and GPUs · RAM and storage types · Power and cooling · Peripherals · Lab: component identification
- Lessons are being published.
Software
Applications vs system software · Installing and updating · Licensing and compliance · Virtualisation basics
- Lessons are being published.
Networking Basics
How networks connect · LAN and WAN · IP addresses and DNS · Wi-Fi and cabling
- Lessons are being published.
Troubleshooting
A methodical troubleshooting process · Hardware fault isolation · Software fault isolation · Boot problems · Lab: guided fault scenarios
- Lessons are being published.
IT Security
Why security matters · Passwords and authentication · Malware awareness · Physical security
- Lessons are being published.
IT Infrastructure
Workstations and servers · Printers and file sharing · Backups basics · Lab: design a small network
- Lessons are being published.
IT Documentation
Why documentation matters · Asset registers · Runbooks and checklists
- Lessons are being published.
IT Best Practices
Professional conduct · Following procedures · Continuous learning
- Lessons are being published.
Requirements
- No prior experience required
- A computer with internet access
- Commitment to the practical project