Beginner · Free
Windows Basics for Support
Handle the everyday Windows tasks a support agent needs.
BeginnerEasy
1 hours 0 lessons Certificate on completion EN
Level & requirements
BeginnerEasy
Start from the basics. No previous experience required.
- Required experience
- No previous experience required.
- Prerequisites
- None — you can start today.
- Career roles this supports
- Support SpecialistTrainee
Recommended next step — Junior level
Computer Hardware Basics →Handle the everyday Windows tasks a support agent needs.
What you will learn
- Navigate settings and users
- Manage updates, drivers and startup
- Use built-in diagnostic tools
Curriculum
Course lessons
System settings and accounts · Updates and drivers · Startup and performance · Built-in tools · Safe recovery actions
- Lessons are being published.
Requirements
- No prior experience required