Beginner · Free
Emotional Intelligence
Understand and manage emotions, yours and other people's.
BeginnerEasy
1 hours 0 lessons Certificate on completion EN
Level & requirements
BeginnerEasy
Start from the basics. No previous experience required.
- Required experience
- No previous experience required.
- Prerequisites
- None — you can start today.
- Career roles this supports
- TraineeProfessional Communication & Soft Skills Professional
Recommended next step — Junior level
Giving and Receiving Feedback →Understand and manage emotions, yours and other people's.
What you will learn
- Recognise your emotional triggers
- Regulate reactions at work
- Respond to others with empathy
Curriculum
Course lessons
The four parts · Knowing your triggers · Pausing before reacting · Reading other people · Repairing relationships
- Lessons are being published.
Requirements
- No prior experience required