Professional · Free
Conflict Management
Handle workplace disagreement early and professionally.
ProfessionalHard
1 hours 0 lessons Certificate on completion EN
Level & requirements
ProfessionalHard
Develop specialised, job-ready professional expertise.
- Required experience
- Solid working experience in the field; ready for specialised, job-ready work.
- Prerequisites
- None — you can start today.
- Career roles this supports
- Professional Communication & Soft Skills ProfessionalProfessional
Handle workplace disagreement early and professionally.
What you will learn
- Identify the real source of conflict
- Hold a difficult conversation
- Escalate appropriately
Curriculum
Course lessons
Where conflict comes from · Preparing the conversation · Running the conversation · When it does not work · Preventing repeat conflict
- Lessons are being published.
Requirements
- No prior experience required