Business Analyst Professional
Master business analysis: requirements, stakeholders, interviews, workshops, process mapping, user stories, acceptance criteria and validation.
Level & requirements
Develop specialised, job-ready professional expertise.
- Required experience
- Solid working experience in the field; ready for specialised, job-ready work.
- Prerequisites
- None — you can start today.
- Career roles this supports
- Business Analysis ProfessionalProfessional
Recommended next step — Senior level
Digital Transformation →Business Analyst Professional is a professional, project-driven course designed for career-focused learners. Across 40 lessons in 10 modules you build hands-on skills, complete practical exercises, and finish a real project that is assessed against professional standards.
What you will learn
- Gather and manage requirements
- Run interviews and workshops
- Map processes and write user stories
- Validate and document solutions
Curriculum
Business Analysis
The BA role · The business analysis lifecycle · Analysis techniques · Delivering value
- Lessons are being published.
Requirements
Types of requirements · Elicitation · Prioritisation · Requirements management
- Lessons are being published.
Stakeholders
Identifying stakeholders · Analysis and mapping · Engagement · Managing conflict
- Lessons are being published.
Interviews
Planning interviews · Questioning techniques · Active listening · Recording outcomes
- Lessons are being published.
Workshops
Facilitating workshops · Designing sessions · Group techniques · Workshop outcomes
- Lessons are being published.
Process Mapping
Modelling processes · AS-IS and TO-BE · Notation · Improvement opportunities
- Lessons are being published.
User Stories
Writing user stories · Acceptance criteria · Story refinement · Story quality
- Lessons are being published.
Acceptance Criteria
Defining done · Given/When/Then · Edge cases · Validation
- Lessons are being published.
Documentation
Requirements documents · BRDs and user stories · Models and diagrams · Handover
- Lessons are being published.
Validation
Validating requirements · Walkthroughs · Sign-off · Managing change
- Lessons are being published.
Requirements
- No prior experience required
- A computer with internet access
- Commitment to the practical project