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Professional · One-time purchase

AI Sales & CRM Specialist

AI lead scoring, segmentation and sales analytics.

ProfessionalHard
13.5 hours 0 lessons Certificate on completion EN

Level & requirements

ProfessionalHard

Develop specialised, job-ready professional expertise.

Required experience
Solid working experience in the field; ready for specialised, job-ready work.
Prerequisites
None — you can start today.
Career roles this supports
CRM SpecialistProfessional

Recommended next step — Senior level

Responsible AI & Governance →

What you will learn

  • Apply ai lead scoring concepts in a real business context.
  • Apply customer segmentation in a real business context.
  • Apply sales forecasting concepts in a real business context.
  • Apply ai sales assistants in a real business context.
  • Apply crm automation in a real business context.

Curriculum

AI Lead Scoring Concepts

  • Lessons are being published.

Customer Segmentation

  • Lessons are being published.

Sales Forecasting Concepts

  • Lessons are being published.

AI Sales Assistants

  • Lessons are being published.

CRM Automation

  • Lessons are being published.

Follow-Up Workflows

  • Lessons are being published.

Customer Insights

  • Lessons are being published.

Sales Analytics

  • Lessons are being published.

Human Review and Quality Control

  • Lessons are being published.

Requirements

  • No prior technical background required
  • Commitment to complete the assessments